Privacy Policy

We at "Shop Mate Private Limited" (The Company or "ShopMate" or "SMPL"), are committed to protect the confidentiality & privacy of all Personal Information that as a user you may share with us. This Privacy Policy elaborates the manner through which your data is being collected and used by the site/service. You are requested to read it carefully before using our site/ service / mobile application. This Privacy Policy is strictly applicable only with respect to data shared with the company and does not cover and would be liable with respect to any violation by any third party whatsoever. This Privacy Policy, which may be updated time to time, has been developed to address privacy concerns. Your use of this Website amounts to your having given your consent to the privacy practices as outlined herein and You are in agreement to the collection and use of your data by the site/service ShopMate.in in the manner provided in this Privacy Policy.

1. Information Collection & Usage:

In the course of registering for and availing various services we provide from time to time through our website shopmate.in ("Website", WAP or any other medium in which ShopMate may provide services collectively referred to as "Media") you may be required to give your name, location, mobile number, residence address, email address and similar Personal Information ("Personal Information"). The Personal Information is used for general purposes - to customize the content for you, to fulfill your requests for specific services, and to contact you about our services. Unless otherwise stated explicitly, this Policy applies to Personal Information as disclosed on any of the Media. In case if there is any modification in your Personal Information like your address, phone number or email ID, you may intimate us about the changes and we will make the necessary amendment in our data. All information shall solely be provided by you and any liability that may arise on account of incorrect information based on which the company would act in a bonafide manner, the Company shall not be liable for the same.

We may also store Non –Personally Identifiable Information such as browser details, your Internet Protocol (IP) address, Your recent Uniform Resource Locator (URL) which you have visited before landing on our Website. We may utilize this set of information further to develop website functionality, to troubleshoot, administer the Website, analyze trends, our research, marketing, strategic client analysis objectives and cooperate with law enforcement activities. We may also utilize & share this information with our Third Party Service Providers and Third Party Advertisers to measure the overall effectiveness of our online advertising & services. ShopMate, and/or its authorized third party service providers may use this information and perform operations & functions like sharing & sending promotional emails or administrative emails on behalf of ShopMate. We do not sell, trade nor exchange your information for any other purpose other than what has been stated in this privacy policy.

We collect your Information only when:

- You register, subscribe, create an account with us, make a purchase or redeem coupons or otherwise contact us or communicate with us actively via available touch points.

- You interact with the Site via cookies and other technologies as described in Cookies on this page.

- Through other online and offline information from our business partners who may report to us about redemption, collection, or cancellation events.

- You may participate in online surveys conducted by us in order to collect your opinion; however participation in surveys is an optional event.

- You may participate in promotional activities which we may organize time to time for Website users to ask them to participate & share contact information & answer survey / campaign questions, which can be further used to notify the winners, campaign information for further product development & Website improvement purpose.

2. Security of Data:

To protect your privacy and security, we take reasonable steps to verify your identity before granting access or making any corrections. We maintain the appropriate security measures of the Personally Identifiable Information that we collect, including limiting the number of people who have physical access to our backend panels / database servers, as well as installing electronic security systems that guard against unauthorized access. In Internet world, no data transmission can be guaranteed to be completely secured, hence we cannot ensure or warrant the security of any information that you transmit to us, so it’s completely at your sole risk that you share your information with us. In addition to the above there are a variety of security measures that we take to ensure security of your data with us.

3. Payment Security:

All sensitive information especially payments on our website, are getting transmitted using secured SSL (Secure Socket Layers) encryption. SSL is a proven coding encryption system that lets your browser automatically encrypt, or scramble, data before you send it to us. We do not accept any sensitive information like your banking account details / card details etc. on our platform. All payments are getting charged on our third party payment gateway service provider’s secured platforms.

4. Indemnification

By using this Site, User agrees to indemnify, defend and hold harmless Shop Mate Private Limited, its affiliates, its subsidiaries and Business Associates, and their respective directors, employees, officers, agents & their relatives from and against all claims and expenses, including attorneys' fees, arising out of the use of this Website and/or the Minisites by User.

5. Third Party Content: 

Shop Mate Pvt. Ltd. similar to an Internet Service Provider, is a distributor (and not a publisher) of content supplied by third parties and Users. Accordingly, ShopMate has no more editorial control over such content than does a public library or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or any other Users are those of the respective author(s) or dealers or distributors and not of ShopMate. Neither ShopMate nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. In many instances, the content available through this Website represents the opinions and judgments of the respective information provider, User, or other user not under contract with ShopMate.

ShopMate neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on the Website by anyone other than authorized ShopMate employee spokespersons while acting in official capacities. Under no circumstances will ShopMate be liable for any loss or damage caused by n User's reliance on information obtained through the Website. It is the responsibility of User to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, etc., or other content available through the Website and shall exercise the principle of Caveat Emptor..

6. Trademarks:

ShopMate is a trademark of Shop Mate Pvt Ltd. All rights in respect of this trademark are hereby expressly reserved. Unless otherwise indicated, all other trademarks appearing on the Website are the property of their respective owners.

7. Cookies:

A cookie is the set of information that is stored on your computer by your browser so that it can remember relevant information about you at a later time. It’s a common feature for the client /server based environment for proper client/server communication. Like other online companies do, our Website also handles the cookies in the similar manner.

Most of the cookies are "session cookies," that means they are automatically deleted from User’s computer at the end of a session. Users are always free to decline our cookies if user browser permits, although in that case User may not be able to use certain features on the Site and may be required to reenter their password more frequently during a session.

We use "cookies" on certain pages of the Site to help to measure promotional effectiveness, to analyze our web page flow & associated information and promote trust and safety. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password one time /less frequently during a session.

Cookies can also help us provide information that is targeted to your interests. Our Website uses cookies to personalize your experience on the site, and with respect to advertisements. As per the functionality of your browser we may collect the information about your location from your web browser & can store in cookies to help you to filter targeted relevant information in your area / location.

Cookies are usually read by the server that placed them. We confirm that our cookies are unable to do such things like execute programs on your computer, plant /spread viruses or harvest your personal information and that our cookies are not intended to be used for such purposes.

A cookie may also be placed by our advertising server and Third Party Advertisers. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our Website and no Personally Identifiable Information is being collected from you by the use of these cookies.

Please note that Users may block cookie activity from certain websites while permitting cookies from sites they trust, like our Website.

8. Termination:

Shop Mate Pvt Ltd may terminate this Agreement at any point of time. Without limiting the foregoing, ShopMate shall have the right to immediately terminate any passwords or accounts of User in the event of any conduct by User which ShopMate, in its sole discretion, considers to be unacceptable, or in the event of any breach by User of this Agreement.

9. Third Party Advertisers :

ShopMate may organize third party Ads campaign on its platforms. The Third Party Advertisers / Dealers may also employ technology that is used to measure the effectiveness of advertisements. Third Party Advertisers may collect all anonymous information related to your visits to this & other websites to serve relevant & appropriate advertisements about goods and services to you.

10. Links to Other Sites 

Our Website may link to other websites that may collect Personally Identifiable Information about you. ShopMate recommends its Users to check the Privacy Policy for such website as ShopMate is neither responsible nor shall be liable for the Privacy Policy & content for such linked websites.

11. Disclaimer 

This Privacy Policy is effective as of September 30th, 2015. If we decide to change our privacy policy in future, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any material changes in the way we use personal information will be described in future versions of this Privacy Policy.

Effective 13th Feb 2016, Wherever the word “Shopmate.com” has occurred in the previously entered agreements, website, contracts shall change and become “Shopmate.in”. And that Shopmate.com will be henceforth used in reference to other countries barring India and in reference to India “Shopmate.in” shall be used henceforth.

12. In case of any query, concern or dispute regarding our Privacy Policy, you may enquire us at support@shopmate.com . All disputes shall be subject to the jurisdiction of the courts at New Delhi.

13. Subject to the provision of applicable law, your usage of the shopmate.in services, entitles shopmate.in to contact you by way of telephone call, SMS or any other mode of communication even if your number is generated on DND/DNC registry, for the coupon used by you and/or your membership with shopmate.in.